• PRIVACY POLICY

PRIVACY POLICY

Welcome to [TERMINAX]  

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.terminax.com] and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

A. Personal Information

When you place an order or interact with our store, we may collect:

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Information (processed securely via third-party payment gateways)

  • Order History

  • Account login details (if you create an account)

B. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral URLs

C. Sensitive Personal Data

We do not store sensitive payment information such as debit/credit card numbers. Payments are processed securely by trusted payment partners such as [Razorpay / PayU / Stripe / Cashfree / Shopify Payments].

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Deliver products and services

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and enhance security

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Remember cart items

  • Analyze website traffic

  • Personalize content and advertisements

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

We may use tools such as:

  • Google Analytics

  • Facebook Pixel

  • Shopify analytics tools

4. Third-Party Services

We may share your information with trusted third parties for business operations, including:

  • Payment processors

  • Shipping and logistics partners

  • Email marketing platforms

  • IT and hosting providers

  • Advertising platforms

These third parties are obligated to protect your data and use it only for specified purposes.

We are not responsible for the privacy practices of external websites linked from our site.

5. Data Security

We implement reasonable security measures to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to personal data

  • Regular security monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

After that period, data may be securely deleted.

7. Customer Rights

Under applicable Indian laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal obligations)

  • Lodge complaints regarding misuse of your information

To exercise your rights, contact us at the details provided below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Continued use of the website after updates constitutes acceptance of the revised policy.